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Charlotte, N.C. and Miami, Fla. (January 6, 2021) – Three buildings for which Foundry Commercial provides property management services were recently recognized with the Kingsley Excellence Award, which distinguishes properties that outperform the Kingsley Index™* industry benchmark for overall tenant satisfaction. The three properties – two in Charlotte and one in South Florida – are owned by New York Life Real Estate Investors.
“New York Life and Foundry Commercial synergistically approach tenant relations to ensure their experiences far exceed expectations,” stated Cary M. Fronstin, Executive Vice President, Foundry Commercial. “We are grateful for the opportunity to continue to work closely with New York Life on these and other properties to set the gold standard in property management.”
To qualify for a Kingsley Excellence Award, the overall satisfaction score as ranked by tenants must exceed the Kingsley Index and meet rigorous property type response rate criteria. Properties receiving the award are recognized for going above and beyond to ensure tenants are satisfied with their experience at the property.
The three properties managed by Foundry Commercial that were recognized with the 2020 Kingsley Excellence Award include:
“2020 has been a challenging year in any sector, but it has been exceptionally difficult to navigate in the property management space, as our teams have had to pivot to support tenants and building owners like never before,” Fronstin added. “To have received such outstanding tenant feedback amidst all of the challenges is a true testament to the attention to detail provided by both New York Life and Foundry at these properties.”
*The Kingsley Index™ is the largest and most comprehensive performance-benchmarking database in the real estate industry. Compiled from over 30 years of analyzing the performance of real estate leaders, the proprietary index is the industry standard for measuring tenant satisfaction. Kingsley Associates surveys over 120,000 tenants annually across more than 2 billion square feet of commercial space on behalf of its clients.